Unternehmen & Service
DigitalOn TECH
Die Verbindung zum technischen Betrieb.
DigitalOn TECH bündelt die technischen Supportwege, Monitoring-Zugänge und Hilfestellungen für die im Service Desk beschriebenen Systeme.
Context
At a glance.
Support
Den passenden Kanal für eine technische Anfrage finden.
Systemzugänge
Zu den bestehenden Anwendungen und Monitoring-Ansichten gelangen.
Orientierung
Hinweise für eine nachvollziehbare Problembeschreibung erhalten.
Explore the details
The original article.
The original service-desk article is preserved below. The editorial context above explains the service; statements in the source reflect its publication date.
Read original article Content & documentation
Welcome to DigitalOn / eMedys Support
This page helps you find the correct support channel, system link, and monitoring view as quickly as possible.
Please start here
Before logging a ticket, please visit the main DigitalOn / eMedys information page. It contains the latest support guidance, important system links, monitoring pages, and escalation paths.
Quick actions
- Need direct help? Chat with Fabian on WhatsApp
- Need to log or track a formal support request? Open the Support Portal
- Need live system access? Open CareOn EWS
- Need shared alerts and updates? Open the WhatsApp Alert Group
Useful links
| Resource | Use this for | Open link |
|---|---|---|
| Main Information Page | Your main starting point for support information, monitoring, and system access. | Open page |
| CareOn EWS Information | Background information about the CareOn Early Warning System. | Open page |
| Support Portal | Log a support request or review support information. | Open portal |
| CareOn Early Warning System | Access the live CareOn EWS platform. | Open system |
| CareOn Monitoring Dashboards | Operational monitoring and dashboards for CareOn. | Open dashboards |
| HL7 Provider Support View | Provider-focused HL7 support and operational view. | Open support view |
| HL7 Provider Executive View | Executive-level HL7 monitoring and overview. | Open executive view |
| WhatsApp Alert Group | Shared alerts, updates, and operational communication. | Open group |
Before you log a ticket
- Please check the DigitalOn / eMedys Information Page first.
- In many cases, the correct dashboard, support route, or service link can be found there immediately.
- Use the Support Portal for formal tickets and request tracking.
- For direct assistance or urgent guidance, use the WhatsApp contact link above or scan the QR code:
Service provider details
Digital-On Tech (Pty) Ltd
2 Devondale Place
Sandton, 2196
Gauteng, South Africa
VAT: 4330308414
Phone: +27 63 167 9851
Email: [email protected]